If you have questions or comments feel free to contact us by email or phone. Our email is customreservice@kittiescity.com If you need help or have a question on an order contact us at order@kittiescity.com If you need to speak with a person for any reason from 8:00 am to 5:00 pm Monday through Friday (Eastern Time Zone)call us at 814-490-7599. Please remember that some of the items are special order (fine cat furniture, luxury cat beds) and are not subject to any return other than shipping damage. It is better to let us know if you have a problem than to sit and wonder what we will do. Remember in case of the unique cat collars to stick two fingers under the tape measure before ordering. This allows for a comfortable fit for the cat. |
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